Refund & Return Policy

This policy applies to the one-time $99 Contractor AI Labs Revenue Leakage Assessment. The assessment is a digital service generated from the information you submit and is delivered immediately after Stripe confirms payment. There is no physical item to return or exchange.

Contact us within five calendar days of purchase if you believe you qualify for a refund. Every request is reviewed individually; submitting a request does not automatically result in a refund.

• You were charged more than once for the same assessment.
• A verified technical problem prevents you from opening the report, and we cannot restore access.
• The report fails to generate or is materially unusable because of an error in our service.

We may first attempt to restore access or correct the technical issue. If we cannot do so, an eligible request will be approved.

• You change your mind after the report has been delivered.
• You disagree with the findings or do not achieve a particular business result.
• The report is affected by inaccurate, incomplete, or inconsistent information you submitted.
• You do not use or implement the recommendations.

Email your name, purchase email, purchase date, and a short description of the issue to hello@contractorailabs.com. Do not send card numbers or other payment credentials. We will review the request and normally respond within five business days. Approved refunds are sent to the original payment method; the time needed for the credit to appear is determined by Stripe and your financial institution.

This policy does not limit any refund or consumer-protection rights that cannot be waived under applicable law.